01.
Security
A care plan can help keep a website secure by regularly applying software updates and monitoring for potential security threats.
We take care of your website so you can focus on growing your business
Our website care plans keep your website running smoothly and securely so you can focus on growing your business
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Keep your website up and running with no interruptions!
Website Care Plans are the perfect solution to ensuring that your website is secure, updated, and running at its best. With a range of plans available to suit all needs and budgets, you’ll be able to keep your website healthy with minimal effort.
01.
Software Updates
WordPress is constantly evolving with new technology and trends. Our care plans keep your website software and plugins up to date with the latest versions and ensure they’re all operating as they should.
02.
Website Backups
No one likes to think about it, but websites can get infected with malware or become the victim of a ransomware attack. We make daily backups of your site (offline & online) so we can restore your website to its previous version with minimum downtime.
03.
Security Protection
More than 50,000 websites get hacked each day and 90% of all websites that are hacked are WordPress. Most of those are due to the sites not being maintained properly. We’ve invested in the proper firewalls and other security precautions to make sure your website is secure and protected against threats.
04.
Website Analytics
Whatever is worth doing is worth measuring. Web analytics measure your site’s performance to provide insights into customer behavior so you can optimize the user experience and increase conversions. We will set this up for you so you can get easy, actionable insights.
05.
Pro WordPress Support
Our WordPress experts are available to answer your questions and help you accomplish your objectives. You tell us what you need in terms of functionality, and we’ll figure out how to get it done. We love a challenge.
06.
Premium Hosting
You rely on your website, so downtime can cost you business. We provide 99.7% uptime with 24-hour monitoring, and our servers have multiple backup locations. Hosting you can rely on.
Because your website is important to you, it's important to us.
Say goodbye to the days of worrying about website maintenance. With Website Care Plans, you can rest assured that you’ll have access to a team of experts ready to help with anything you need. Plus, our plans come with additional benefits like discounted hosting and priority support.
02.
Backup and Recovery
Website Care plan includes regular backups of the website, this can help protect a website's data in case of a problem, such as a server failure or hacking.
03.
Analytics tracking
A care plan can also include analytics tracking that can help a website owner understand how visitors are interacting with their website, which can help them make informed decisions about how to improve it.
Client Testimonial
“Anand is a very genuine, hardworking and capable guy with a good communication style. He was a great help in designing a corporate logo and delivering for me an excellent website that achieved all of my objectives, both aesthetically and functionally. He also showed patience and the right level of tenacity when he was waiting for me to provide him with information to complete the project. I would definitely recommend his services.”
Paul Walton
Founder & CEO, Greenwich Atlantic Associates
Frequently Asked Questions
Here are some of the questions that we hear the most when the prospects contact us regarding web development or website maintenance.
If your website is built on the WordPress platform, then the answer is yes.
It really isn’t WordPress’s fault. The platform grew incredibly fast and there are, currently, more than 55,000 WordPress add-ons (aka plugins). Currently, WordPress powers over 43% of the web.
This makes it one of the biggest hacker targets on the planet.
Additionally, all websites require some routine maintenance. Just like cars, you must change the oil, rotate the tires, and put in required repairs if you want to reliably get from point A to B. That’s what our care plans provide.
In our experience, a solid WordPress Care Plan must include:
- Weekly plugin updates
- 24/7 uptime monitoring
- Security scans
- Performance scans
- Daily backups
Plugin updates are a roll of the dice. We’ve had to emergency patch four plugins in a week to a website that had “zero-day” security vulnerabilities.
Other times, there are only five security issues per year on certain websites.
Barring security patches (of which there are many), there are two factors that dictate how often your website plugin needs to be updated.
- The number of plugins installed on your website. More plugins = more chances of security patches that need to be applied.
- The type of plugins. Certain plugins are better maintained and coded and require fewer updates.
It is common for a business website to have between 15 and 30 plugins installed and require 10 to 20 individual updates per month.
There are over 55,000 plugins to choose from and some need to be updated on a weekly basis.
In the two years since we’ve provided weekly plugin updates for 60+ clients, we have had two security issues that got through. Both websites were fixed within four hours with zero data loss.
Conflicts between your website’s theme, plugins, and WordPress itself are not uncommon.
These conflicts can take down your website and require a restoration of your website or replacement of a plugin.
If your website is no longer working because of a plugin update, please contact us and we’ll take a look.
Note: clients on our Care Plan should not attempt to update plugins themselves; that’s our job!
Everything listed above is included in our Care Plan. We realize that some of this is going to sound like mumbo jumbo and hopefully this video will answer most of your questions.
We are here to help. If there is anything that is unclear, now or in the future, please email us at hello@stepondigital.com
Keep Your Website Running Smoothly and Securely All Year Long!
Take your website care into your own hands — sign up for Website Care Plans today and receive peace of mind for a fraction of the price!